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 fi_jewellery_shop

fi_jewellery_shop

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 Fi Jewellery©is a factory-based jewellery retailing company which was established in 2000. With the experience in jewellery industry for more than 10 years, we are able to provide high quality standard produts with competitive price to thousands of retail/wholesale buyers from all over the world.
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Notice For Russia Customers:As the Russian postal policy adjustments, buyers were required to fill in the full name of the consignee to the normal pickup.Please confirm your PayPal address is completely and correct.Thank you for your attention!

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Frequently Asked Questions
 Q: Do you offer combine shipping?
  A: We will send a combine invoice to you after you finishing bidding. Please pay until you received the invoice with all the items you won, so as to enjoy a postage discount and please ignore the invoices we sent to you until finished bidding. We will dispatch all the items together to you after received your payment.
 Q: What is the stone made of?
  A: Thanks for having interest in this sparkling jewelry. The stone is made of cubic zirconia which is widely used in worldwide. The cut and clarity of stone are sparkling that you can see its popularity on eBay category (Jewellery & Watches > Fashion Jewellery > Rings > Cubic Zirconia).
 Q: What is the meaning of KGP?
  A: Our item is made of 18K Gold Plated (18KGP) which provides a durable and sparkling surface for the item. It is affordable for jewellry lover!
 Q: Will the item tranish?
  A: Gold plated will tarnish with time and wear. It is suggested that polishing the jewellery frequently with soft dry cloth to avoid tarnish ( do not use silver dip). To protect your jewellery, please keep it in a cool, dry place, or in the ring box. Keeping individual pieces separate to avoid scratching.
 Q: What is the international shipping fee?
  A: We offer combined postage for multiple items, 1st piece is 2.49GBP for the first item, and 1.99GBP for each additional. For 5 or more items, GBP1 of insurance will be added in the order. Please wait for the final invoice to pay so as to enjoy a postage discount.
 Q: What if I haven't received my purchase?
  A: The delivery time would be 7 - 21 working days (no more than 35 days) vary from different local post and the Custom efficiency. Please contact us before leaving feedback and opening case will be appreciated and we promise you a fast and satisfying follow up. Enjoy your bidding here and we will never let you down.
 Q: What if I received broken/wrong item?
  A: Contact us first, and pictures of broken/wrong item will be appreciated. It will help us a lot not to repeat our mistake. Once we confirmed the situation, compensation will be promised. We assure you a fast and satisfying follow up. Never let you down my friend!

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