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Frequently Asked Questions
 Q: Will you combine shipping if I purchase more than one item?
  A: Yes, we will combine shipping to offer a discount on postage if you purchase more than one item. We have rules set up in eBay to automatically combine and discount postage for multiple item purchases. If the postage seems incorrect, please contact us and we will review the shipping paid with your order. Any overage will be refunded.
 Q: Will I be charged import duties on my international purchase?
  A: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
 Q: Are there any special requirements for returns?
  A: Any item sealed in its box or packaging by the manufacturer must be returned in the original and unopened condition for a refund. All shipping charges are non-refundable unless an error was made in the item's description or with the shipping method
 Q: Is everything listed in your eBay store available and ready to ship?
  A: Our goal is to always have inventory on hand to immediately fill all orders. On very rare occasions, however, an item might not be available to ship. In the event that an item cannot be sent within two business after payment is made, you will be contacted and offered either a substitute or a full refund.
 Q: How can I contact you?
  A: You may reach us via the eBay message system, e-mail (info@greathistorygifts.com), or by phone (603-926-4422).
 Q: Can you put an artificially low dollar value on the customs form or declare the shipment as a gift for an international shipment?
  A: No. Postal regulations require that we accurately represent the value of the shipment. To do otherwise is to commit fraud.
 Q: When can I expect you to leave me feedback?
  A: We leave feedback immediately after you pay for your purchase.